NPtaal language school terms of service from the 2nd of December 2019


Definitions

  • Registering for a course: A person signs up for a course of their choice by sending in the form available on the NPtaal website in the contact/sign up tab.
  • Student: A person that has been signed up by their (client) organization or who has signed themselves up for a course organized by NPtaal and have received a confirmation from NPtaal that they have been accepted.
  • Course: A set of lessons about a selected foreign language, as agreed upon earlier with the student or students. A course can be carried out for either a group of students (group course) or for a single student (individual lessons). A course must include a minimum of 6, 1-hour long lessons.
  • Client: Any company, institution or person that has signed an agreement with NPtaal.
  • Agreement: NPtaal terms of service, as listed below, together with the student course registration. This registration is confirmed by the NPtaal confirmation form.
  • Course registration confirmation form: A form, sent by NPtaal, which is used to confirm that the student can start the NPtaal course which they had signed up for./li>

NPtaal terms of service

  • The agreement commences on the date of receipt of the confirmation form by the student.
  • The agreement between a client and NPtaal is signed, at a minimum of 5 working days, before the start of the planned course.
  • The payment for the course has to be done, at a minimum of 4 working days, before the start of the planned course. Otherwise, the student will not be able to start their course.
  • The payments for courses should be sent to the following bank account: M. Marczewska IBAN: NL94INGB0702495123 with the invoice number as payment specification
  • Course prices provided on the website do not include the 21% VAT tax.
  • The lesson must be canceled at least 24 hours in advance. In the event of no cancellation or late cancellation, 50% of the costs of the canceled lesson will be charged.
  • If NPtaal is informed about the cancellation of a lesson on student request, but with less than 24 hours until the planned lesson date, then the lesson is forfeited. (costs will be charged).
  • A client can resign from a course that they’re registered in. If the course is cancelled no later than 3 days before the planned start date then the payment is refunded, minus a 60 euro cancellation fee. If the course is cancelled with less than 3 days until the planned start date then the cancellation cost is equal to the cost of the whole course and the payment is not refunded.


Download the NPtaal terms of service as: Download de voorwaarden van NPtaal als PDF